Shipping Policy

Lè Velair offers a fast shipping service! All orders placed on working days are shipped before 3:00 PM on the same day. Orders placed on weekends and/or public holidays will be shipped the next business day. We aim for an average delivery time of 1-3 working days. Please note that public holidays may affect delivery time. Lè Velair is not responsible for the delivery times of postal companies.
Due to busy periods (national holidays), the delivery of your order may be delayed! Sorry for the inconvenience. 
  1. The entrepreneur will exercise the utmost care when receiving and executing orders for products and when assessing applications for the provision of services.
  2. The place of delivery is the address that the consumer has communicated to the entrepreneur.
  3. Taking into account what is stated in Article 4 of these general terms and conditions, the entrepreneur will execute accepted orders expeditiously, but no later than within 30 days, unless a different delivery period has been agreed. If delivery is delayed, or if an order cannot be fulfilled or can only be partially fulfilled, the consumer will be notified of this no later than 30 days after he has placed the order. In that case, the consumer has the right to terminate the agreement without costs and is entitled to any compensation.
  4. After dissolution in accordance with the previous paragraph, the entrepreneur will immediately refund the amount paid by the consumer.
  5. The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer, unless expressly agreed otherwise.